American Citizens Services

Important Notice on Passport Services

For all passport services, including adding visa pages, please bring the original or copy of your social security card to your appointment. If applying by mail, please include a copy of your social security card.

Rainy and Typhoon Season

The annual rainy and typhoon season has begun and is expected to last until November. Please be advised that if Black Rainstorm Warning OR Typhoon Signal 8 or above is announced by the Hong Kong Observatory, the Consulate General will be closed. In such a situation, there will be no need to reschedule your appointment. Please see "Consular Services During the Rainy and Typhoon Season" for details.

Closing of the Federal Benefits Unit

Effective August 6, 2012 the Federal Benefits Unit in Hong Kong stopped providing services relating to new claims. Effective September 7, the Federal Benefits Unit closed.

The Social Security Office at the American Embassy in Manila, Philippines, will provide direct services to Social Security beneficiaries living in Hong Kong and Macau.

USCIS Centralizes Filing of Petition for Alien Relative, Form I-130

Effective August 15, 2011, the U.S. Citizenship and Immigration Services (USCIS) centralized filing of the Petition for Alien Relative (Form I-130) immigrant visa petition. As such, petitioners residing in countries without USCIS offices, such as Hong Kong and Macau, must now file Form I-130 with the USCIS Chicago Lockbox facility. For details, see USCIS News.

Note: Prior to August 15, 2011, petitioners residing in Hong Kong and Macau were able to file I-130 petitions for immediate relatives such as their spouse and/or children at the Consulate General in Hong Kong, but absent emergency circumstances, this is no longer allowed.

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Sign up for the free "Smart Traveler Enrollment Program" (formerly known as "Travel Registration" or "Registration with Embassies")
for the latest travel updates and information.

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Welcome to the American Citizens Services section!

Please note that all of our services are by appointment only. See below to learn more, and make your appointment. Remember, our most popular services, including adding visa pages in adult passports and renewing most adult passports, can be done by third parties, such as a messenger or helper, but the applicant must be physically present in Hong Kong or Macau. In addition, to reduce wait times, please ensure you have completed all forms prior to coming to your appointment. In particular, if you are applying for additional passport pages, ensure your form is completed in its entirety. American Citizens Services strives to provide you with services as efficiently as possible; wait times for those with an appointment generally average one hour. For our current hours and holiday information, please see Hours and Holidays.

Quick Stops

• Foreign Entry Requirements
• Passport Services
  • Adding extra visa pages to my U.S. passport
  • Renewing an adult's passport
  • First time application for adult passport
  • Renewing my child's passport
  • Lost / Stolen Passport
• Consular Services During the Rainy and Typhoon Season
• Federal Benefits
• New Baby's passport and Report of Birth
• Notarizing documents
• Visas for China and Elsewhere

Not sure where to start? Try our A to Z listing of our services to Americans

Last modified: April 9, 2013