Effective August 6, 2012 the Federal Benefits Unit in Hong Kong stopped providing services relating to new claims. Effective September 7, 2012 the Federal Benefits Unit closed.
The Social Security Office at the American Embassy in Manila, Philippines, provides direct services to Social Security beneficiaries living in Hong Kong and Macau.
For more detailed assistance, please contact the Social Security Administration directly using one of the methods listed below.
001-632-301-2000, ext. 9;
Mondays to Fridays 8:00 a.m. - 1:00 p.m. (Hong Kong, Macau and Manila are in the same time zone.)
Fax: 001-632-708-9714 or 001-632-708-9723
Social Security Administration
American Embassy Manila
1201 Roxas Boulevard
Ermita Manila 0930
Last modified: September 27, 2012