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American Citizens Services

Federal Benefits Unit

Tel: 2841-2483
Fax: 2801-7476
Email: fbu.hong.kong@ssa.gov

Hours of Operation:

Monday - Friday; 8:30 a.m. - noon, 1:30 p.m. - 4:00 p.m.,
except Wednesdays (Closed on U.S. and local holidays).

To book an appointment, please call or e-mail our office using the contact information.

Services Provided Include:

  • Ask us about any of the following benefit providers:
    • Social Security Administration
    • Veterans Administration (VA)
    • Railroad Board
    • Department of Labor
    • Office of Personnel Management (OPM)
  • Benefits Claims: We assist you in filing claims for benefits. Ask us about retirement, survivor and disability benefits.
  • Changes to Benefits Claims: We can help you if you are required to report some changes to the Federal agencies. For example, if you change your address, if you know of a beneficiary who dies, if you have not received payments, or if you must file reports to keep your payments – please contact our office for assistance.
  • Medicare: We can aid you with new enrollments and answer your questions about Medicare.
  • Social Security Cards: Applications for new or replacement social security cards.

You can find answers to the most common questions below.

Frequently Asked Questions

Related Websites
For a list of websites please see the feature box on the right-hand side.

 


Last modified: November 12, 2009

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For a description of benefits, how to file and answers to many general questions, please visit these sites:

Social Security Administration

Department of Veterans Affairs

Railroad Retirement Board

Department of Labor

Office of Personnel Management

Center for Medicare & Medicaid Services




 

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Consulate General of the United States