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Visa Inquiries

Due to a consular systems upgrade, visa operations at the U.S. Consulate General, Hong Kong will be closed to the public on Friday, October 9. If you already have a visa interview appointment scheduled for this date, you will be contacted by Apply for a U.S. Visa in Hong Kong and Macau to reschedule. For any emergency travel, please look at the instructions requesting an emergency appointment at Apply for an Expedited Appointment or contact us directly at Apply for a U.S. Visa in Hong Kong and Macau. We apologize for any inconvenience this may cause.

Rainy and Typhoon Season

Rainy and Typhoon Season: The annual rainy and typhoon season has begun and is expected to last until November. Please be advised that if Black Rainstorm Warning OR Typhoon Signal 8 or above is announced by the Hong Kong Observatory, the Consulate General will be closed. Please see "Consular Services During the Rainy and Typhoon Season" for details.

All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. visa.

Telephone: English, Cantonese and Mandarin speaking customer service agents are ready to assist you 8 a.m. to 8 p.m. Monday through Friday. The call center is closed weekends and Hong Kong holidays, as observed by the U.S. Consulate.

You may call 852 5808 4666 (8 a.m. to 8 p.m. Monday through Friday) from Hong Kong & Macau.

You may call 1 703 665 1986 (8 a.m. to 8 p.m. Eastern Standard Time) if you are in the United States.

Email: For general information about visas and routine inquiries, please write to

For a specific case in which the applicant has been interviewed by a consular officer, A and G visa type, or concerning an immigrant visa case, please use Visa Inquiry Form.


Last modified: October 2, 2015

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