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Visa Inquiries

Note: The Nonimmigrant Visa Unit will be closed on Wednesday, August 31, 2016 for an administrative day and the following services will not be provided:

  • Appointments for nonimmigrant visa interviews will not be available on Wednesday, August 31, 2016.
  • Fingerprinting service for Drop Box applicants will not be provided on Wednesday, August 31, 2016.
  • Applicants with a 221(g) letter are advised not to come for their visa applications when the Nonimmigrant Visa Unit is closed.

If you have made an appointment for nonimmigrant visa interview on August 31, 2016, please visit the Visa Information Service's website at to reschedule for another appointment.

Applicants who wish to submit their documents and have their fingerprints taken for Drop Box service will need to come on another Wednesday and applicants with a 221(g) letter are advised to come on next available working day.

The Immigrant Visa Unit will be closed to the public on Wednesday, August 31, 2016 for an administrative day. The unit will reopen for normal business services on Thursday, September 1, 2016.

In accordance with the agreement signed between the United States and China to extend visa validity, beginning in November 2016, Chinese citizens with 10-year B1, B2 or B1/B2 visas in Peoples’ Republic of China passports will be required to update their biographical and other information from their visa application via a website every two years, or upon getting a new passport, whichever occurs first. This mechanism will be called EVUS - Electronic Visa Update System.

You do not need to take any action until the EVUS online update system becomes available in November 2016. The Department of Homeland Security, Customs and Border Protection (CBP) will keep visa holders informed of new information throughout the year. For further information, please visit

Important Notice

If you are a citizen of a Visa Waiver Program partner but have received notice that you are no longer eligible to travel to the United States under that program, you should apply for a nonimmigrant visa at least three months in advance of your desired travel. If you do not have imminent travel plans, you should pay the nonimmigrant visa application fee, fill out the DS-160 nonimmigrant visa application form at, and schedule a visa appointment. If your travel is imminent, you may request an expedited visa appointment. Please include in your request the date and purpose of your travel, as well as a copy of the U.S. Customs and Border Protection message you received regarding your ESTA status.

Rainy and Typhoon Season

Rainy and Typhoon Season: The annual rainy and typhoon season has begun and is expected to last until November. Please be advised that if Black Rainstorm Warning OR Typhoon Signal 8 or above is announced by the Hong Kong Observatory, the Consulate General will be closed. Please see "Consular Services During the Rainy and Typhoon Season" for details.

All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. visa.

Telephone: English, Cantonese and Mandarin speaking customer service agents are ready to assist you 8 a.m. to 8 p.m. Monday through Friday. The call center is closed weekends and Hong Kong holidays, as observed by the U.S. Consulate.

You may call 852 5808 4666 (8 a.m. to 8 p.m. Monday through Friday) from Hong Kong & Macau.

You may call 1 703 665 1986 (8 a.m. to 8 p.m. Eastern Standard Time) if you are in the United States.

Email: For general information about visas and routine inquiries, please write to

For a specific case in which the applicant has been interviewed by a consular officer, A and G visa type, or concerning an immigrant visa case, please use Visa Inquiry Form.


Last modified: June 30, 2016

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