All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. visa.
Telephone: English, Cantonese and Mandarin speaking customer service agents are ready to assist you 8 a.m. to 8 p.m. Monday through Friday. The call center is closed weekends and Hong Kong holidays, as observed by the U.S. Consulate.
You may call 852 5808 4666 (8 a.m. to 8 p.m. Monday through Friday) from Hong Kong & Macau.
You may call 1 703 665 1986 (8 a.m. to 8 p.m. Eastern Standard Time) if you are in the United States.
Email: For general information about visas, please write to firstname.lastname@example.org.
For a specific case in which the applicant has been interviewed by a consular officer, please use Visa Inquiry Form.
Last modified: November 19, 2014
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